Job Description

Position Number: 007744

Department: School of Professional Studies

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

• Interact with staff, faculty, and guests. Train clients (staff, vendors, etc.) on the use of installed AV systems.
• Conduct regular inspections of Production Facilities.
• Perform analysis, diagnosis, and resolution of complex Audio Visual (AV) hardware problems and implement corrective solutions.
• Maintain documentation of AV maintenance, failures, removal, and installation.
• Maintain inventory of Production equipment.
• Receive and communicate with members of the team in an effective and professional manner.

Minimum Experience / Education:

Required Minimum Qualifications:

Graduation from high school and one year in the field of technology related to the position's role. Computer coursework may be substituted year-for- year for the required experience; or an equivalent combination of education and experience.

University Preferred Qualifications:

Graduation from high school and one year of experience in the field of technology related to the position's role. Coursework in computer or information technology may be substituted year for year for the required experience.

Preferred Education Skills and Experience:

• Three years of customer service or hospitality experience is preferred.
• Three years of audio visual experience in an educational environment.
• Eighteen (18) months of demonstrated experience in audio visual support
• Previous experience in live audio visual event support.
• Proven knowledge of current industry practices and standards used in the support of audio visual technology.
• Exceptional problem solving skills.
• High level of customer service capabilities and ability to interact with clients professionally.
• Excellent communication skills.
• Ability to independently complete and prioritize work tasks.

About The University of North Carolina at Charlotte

UNC Charlotte is North Carolina's urban research institution. Our campus is located in the piedmont of North Carolina, just two hours from the mountains and three hours from the Atlantic Ocean. A large public university with a small college feel, more than 27,200 students consider UNC Charlotte’s 1,000-acre campus their home away from home.

Connections working at The University of North Carolina at Charlotte

Job Tags

Permanent employment, Full time,

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