Job Description

What's next for you? This great job . Finding a job that fits your lifestyle isn't always easy. That's where Kelly Professional & Industrial comes in. We're are seeking a Warranty Claims Customer Service Agent for Nissan. This is a remote work from home role.

This position provides direction and assistance to dealers and regional personnel on warranty claims including service contracts, campaigns, goodwill inquiries, pre approvals, post approvals, and email correspondence.

Job Responsibilities:

• Provides telephone customer service claims support to Nissan and Infiniti dealers.

• Conducts transactions according to Assurances Products Claims policies and procedures to increase consistency of service to dealers and field personnel as well as to insure proper use of Warranty, Security Plus, and Goodwill Funds.

• Responds to and assists regional personnel with Claims issues related to Assurance Products.

Job Knowledge and Skills:

• Solid interpersonal, conflict resolution, negotiation, and decision making skills. A full understanding of policies and procedures as they relate to both the corporate and dealership environment.

• Previous automotive/technical experience at either a manufacturer or dealership level is required, especially in the Parts and Service area.

• Working knowledge of spreadsheets,other PC applications, salesforce would be a plus.

Education:

High School or equivalency, bachelor's degree in a related discipline is preferred.

Perks:

• Weekly Pay

• 16paid holidays

• 10days of Paid Time Off

• Enhanced Medical Benefits

• Kelly Perks-Discount Program

Apply today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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