Hotel Guest Experience Receptionist Job at The Coonamessett, Falmouth, MA

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  • The Coonamessett
  • Falmouth, MA

Job Description

Do you have a passion for helping others and love putting a smile on people’s faces? Then you’re a great fit for the receptionist position on our team! You’ll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to keep everything running smoothly. If you’re looking for a role where you make a difference every day, start your application today. Responsibilities:

  • Handle deliveries and manage incoming and outgoing mail
  • Book travel arrangements and prepare itineraries so off-site meetings go smoothly
  • Complete other administrative duties as needed such as data entry, paperwork, photocopying, etc.
  • Answer phone calls and emails and communicate relevant information to the appropriate parties
  • Make appointments for employees and ensure the calendar is current and correct
Qualifications:
  • Proficient computer skills and knowledge of Microsoft Office
  • Has experience answering telephone calls and troubleshooting stressful situations
  • 1+ year of front desk receptionist experience or related job experience preferred
  • High school graduate, G.E.D. recipient, or equivalent
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
  • Macbook experience is a plus. Gmail, drive and sheets are a plus also.
About Company: Our Cape Cod Inn balances an updated feel with an authentic Cape experience in the heart of Falmouth, MA. With the style and comfort of a modern coastal home, The Coonamessett offers a perfectly relaxed jumping-off point to explore the Cape by bike, catch a ferry to the islands, or just retreat to your private sitting room for a moment of calm. The spectacular gardens and elegant, airy, event and dining rooms at our Cape Cod Inn create a uniquely beautiful backdrop for joyous celebrations with friends and family, while the handsome Eli’s Tavern offers great dining every day. In all seasons, The Coonamesset is your destination for a taste of life on the Cape.

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