Information Technology Support Technician Job at St. Mary's College of Maryland, Maryland

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  • St. Mary's College of Maryland
  • Maryland

Job Description

St. Mary’s College of Maryland at Historic St. Mary’s City is accepting résumés for the position of Information Technology Support Technician.  The Information Technology (IT) Support Technician is responsible for providing technical and computer services, training and assistance to the campus community. The IT Support Technician will work daily with computer hardware and software, repairing and replacing defective equipment, installing and testing new and/or upgraded software. IT Support Technicians will help troubleshoot problems with members of the campus community and are on-call during office hours to provide field support as needed for the user in need.  As the position requires constant interaction with the campus community, strong communication skills are essential.

Qualifications: High School Diploma or equivalent; Associate’s degree or above preferred. At least four years of recent relevant experience at troubleshooting both PC and MAC hardware and software problems. Ability to lift and move computers, monitors, and other hardware.  Strong verbal, written and organizational skills including spelling, grammar and record maintenance procedures; and ability to handle sensitive situations.  Any combination of acceptable education and experience, which has provided the necessary knowledge and skills to fulfill the requirements of this position, may be considered.  Employment will be contingent upon successful completion of a criminal background check.

St. Mary's College of Maryland, the National Public Honors College, is located in Historic St. Mary's City, 70 miles southeast of Washington, D.C. St. Mary’s College is one of the nation’s best public liberal arts colleges – ranked near the top in U.S. News & World Report and a Best Value for in-state and out-of-state students. Non-sectarian since its founding, the college with its scenic waterfront campus is primarily undergraduate and residential, with a diverse coeducational student body numbering approximately 1600. The up-to-date curriculum is designed for today’s students who want an active, hands-on education led by professors who are committed teachers and experts in their fields. The quality of life is enhanced by the recreational opportunities of the Chesapeake region and close proximity to the amenities of Washington D.C., Baltimore and Richmond.

St. Mary’s College (www.smcm.edu) embodies diversity and inclusion in its mission.  We create an environment that recognizes the value of individual and group differences and we encourage inquiries from applicants who will contribute to our cultural and ethnic diversity.  Application materials should include a cover letter, résumé (including e-mail address), and three references and submitted online at: Questions may be directed to Lisa Smith, phone 240-895-3655.

Review of résumés will begin immediately and continue until the position is filled.  St. Mary’s College of Maryland is an affirmative action/equal opportunity employer.

Visit our website: www.smcm.edu/hr

Employment will be contingent upon successful completion of a criminal background check.

St. Mary’s College of Maryland is an affirmative action/equal opportunity employer.

Job Tags

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