IT Maintenance and Repair Technician Job at SAIC, Springfield, VA

eXRHYmxRLzdrMjZ4clVtTVk0eVZCTTNtMFE9PQ==
  • SAIC
  • Springfield, VA

Job Description

Description

This is a Maintenance Section position in support of the Department of State (DOS) Vanguard Contract.  The IT Maintenance & Repair Technician is responsible for equipment bench test, troubleshoot, repair, validate reported digital equipment problems, and provide information and communications technology (ICT) equipment end-of-life procedures.

Description of Duties: 

  • Interface and coordinate with the Maintenance Team for ICT equipment troubleshooting and repair.
  • Provide responsive troubleshooting remediation support to post on defective ICT equipment to resolve reported issues using manufacturer manuals and/or the support of vendor’s troubleshooting instructions via telephone or emails.
  • Inspect, diagnose, and validate returned ICT equipment problems and coordinate with Maintenance Help Desk Specialist for warranty equipment repair.
  • Perform and record testing, troubleshoot, activity, and results using DOS REMEDY system.
  • Repair out-of-warranty ICT equipment as required .
  • Provide accurate and physical ICT equipment accountability during the process of repair/disposal.
  • Perform ICT equipment decommissioning and disposal in accordance with DOS policies and procedures.
  • Perform in-house storage media sanitization in accordance with DOS policies and procedures.
  • Perform other maintenance related duties as assigned.

Qualifications

Required Education & Experience:

  • High School/GED with five (5) years of experience; Associates and three (3) years.
  • Hands on experience with IT equipment repair. 
  • Ability to follow policies and procedures. Experience with policies regar ding decommissioning and disposal of equipment is highly preferred.
  • Knowledge of help desk ticketing systems.
  • Ability to track and manage equipment through the repair process.
  • Knowledge of networking and telecommunication equipment.
  • Prior experience dealing with and contacting equipment vendors for repair items.
  • Ability to multi task in a high paced environment.
  • Demonstrates strong work and professional ethics.
  • Strong team player.

Required Clearance

  • US Citizenship.
  • Active secret clearance with the ability to obtain a top secret clearance.


SAIC accepts applications on an ongoing basis and there is no deadline.


Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.


Job Tags

Contract work,

Similar Jobs

Best Buy

Digital Imaging Retail Sales Associate Job at Best Buy

 ...discount Financial savings and retirement resources Support for your physical and mental well-being About us As part of the Best Buy team, youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and... 

Walt Disney

Show Set Designer - Project Hire Job at Walt Disney

 ...Job Summary: About the Role & Team Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative... 

Submit Express

Internet Marketing Lead Generator & Sales Job at Submit Express

Internet Marketing Lead Generator & SalesJob Description:Submit Express, Inc. is looking for several lead generators & entry level sales people for our Reputation Management Services. The...  ...but you must be familiar with social media and MS Office. Duties will include... 

H.J. Martin and Son

Traveling Carpenter Job at H.J. Martin and Son

MinnesotaTraveling CarpenterPosted on December 11, 2023Job ID: 1702280620Are you looking for a long-term career path? We can offer a retirement plan, vacation, exceptional benefits including, health insurance, full disability insurance, and much more! Join our... 

L'Observatoire International

Senior Lighting Designer Job at L'Observatoire International

 ...Senior Lighting Designer Employer: New York, NY, US Location: Mon, Feb 5 '24 Posted on: $80,000 - $100,000annually Pay: Excellent opportunities to join Award winning, highly collaborative, team oriented, creatively driven...