Secret IT Tech Representative Job at Spectrum Comm Inc, Norfolk, VA

eTltZW53UDhtMnV4cTBXTGFvK2VCc3ptMEE9PQ==
  • Spectrum Comm Inc
  • Norfolk, VA

Job Description

Spectrum is seeking highly qualified Tech Representative to support our proposal for a new program located in Norfolk, VA.

Key Roles and Responsibilities

As a Technical Representative, you should have a minimum of three (3) years of job-related experience managing NMCI/NGEN toolsets and asset management systems (such as NMCI Enterprise Tool (NET)). They should also possess the ability to communicate effectively (both written and oral) with Government civilian, Military personnel, and other Contractors at all levels of staff and management to ensure customer satisfaction and requirements are fully met.

Requirements

General Experience: The candidate should have at least five (5) years of experience as an IT Customer Technical Representative (CTR).

Specialized Experience: The candidate must meet operational requirements and hold minimum credentials based on DoD 8570.01-M, Information Assurance Workforce Improvement Program, DoD 8140.01.

Under this task, the contractor will:

  1. Prepare activity reports and progress reports related to the information systems audit functions.
  2. Provide activity-specific input with the aim of obtaining maximum service support in accordance with the terms of the NMCI/NGEN contract.
  3. Provide service delivery oversight, technical support, and interpretation of DoD/DoN IT policies and procedures as well as the NMCI/NGEN contract.
  4. Act as the focal point for command input to the Regional CTR regarding NMCI orders, requirements, service delivery, payment entitlement, and contractor performance.
  5. Act as the primary interface for IT issues with the site directorate IT representatives and provide guidance and direction to these personnel in relation to NMCI and third-party requirements and issues.
  6. Provide technical oversight and disseminate guidance to customers based on communications from USFF and NMCI.
  7. Develop and maintain a standardized repeatable process for obtaining metrics for budget, administrative, and asset data.
  8. Review and analyze IT asset data in the NMCI Enterprise Tool (NET).
  9. Develop and integrate user account management and other account management processes (e.g., file share/disk space management, MAC requests, content management, etc.).
  10. Provide support and communicate with customer service representatives to resolve account creation or logical move issues.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • Stock Option Plan

Job Tags

Holiday work, Full time, Contract work, Temporary work, For contractors,

Similar Jobs

Pacer Staffing

Ultrasound Technician Job at Pacer Staffing

 ...Job description Ultrasound Tech Duration: 13 weeks (Good potential to Extend) Shifts: Days (40 hours per week): Weekend and Holidays required *Candidate will be considered local if permanent address is within 50 miles of the facility Travel Stipends... 

Great Basin Staffing LLC

Journeyman Electrician Job at Great Basin Staffing LLC

 ...Seeking experienced licensed journeyman electricians for a prevailing wageproject at a government installationsite. The ideal candidate is...  ...requirements: minimum of 4-6 years electrical experience(commercial/industrial) Active Journeyman license in the state of... 

RTX Corporion

Sr. Eng, I4.0, Automation Systems Eng. (ONSITE) Job at RTX Corporion

 ...RMS AP Bldg 801 1151 East Hermans Road Building 801, Tucson, AZ, 85756 USA Position Role Type: Onsite About Us: At Raytheon, the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms... 

Stardom Employment Consultants

Bookkeeper Job at Stardom Employment Consultants

 ...Position Overview: The Bookkeeper will be responsible for maintaining accurate financial records for the company. This includes managing...  ...or related field; Bachelors degree preferred. Proven experience as a Bookkeeper or in a similar role. Proficiency in accounting... 

ChristianaCare

Assistant Nurse Manager (ANM) - Medical Job at ChristianaCare

Assistant Nurse Manager (ANM) - 4N Medical Unit Mon-Fri 8 or 10-Hour Shifts with rotating call schedule. No W eekend or Holiday! Wilmington, DE Incentive Bonus for Internal RN Candidates! Christiana Care - Wilmington Hospital is seeking an Assistant...