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Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Intuit’s Trust & Safety team harnesses the power of data, technology, and people to protect our customers, partners, and business from fraud and abuse.
The team is looking for a Senior Fraud Risk Analyst who is passionate about data and excited to partner with product managers, engineers, and data scientists to deliver fresh insights and intelligent solutions to fight fraud. This individual will cultivate a deep understanding of our suite of Tax products and apply industry best practices around data security and fraud prevention to address large scale problems related to identity theft, account takeover, and product abuse, particularly in the tax preparation industry.
Translate business questions into verifiable hypotheses, create experiments to test them, and generate recommendations based on the findings
Leverage data to understand fraudulent behavior, identify trends that indicate elevated risk, and to inform policy decisions.
Proactively identify ways to improve existing processes and suggest projects that address key issues while providing an awesome and delightful customer experience.
Deliver accurate metrics related to fraud activity, policy rules, and operating effectiveness via dashboards using disparate data sources and systems.
Curate and standardize fraud-related datasets used as the foundation for all Intuit-wide fraud analysis
Use SQL, Python, Tableau, Databricks, and spreadsheets to quickly analyze, manipulate and visualize small to large datasets to guide fraud and risk policy discussions
Create clear concise policy requirements and diagrams to document data flows and business processes
Vigorously validate the integrity and quality of data required for performing analysis
Partner with fraud investigation teams, policy makers, product managers, and data scientists to deliver data insights and analysis that inform critical decisions and help us reach our goals
Strong business acumen and exceptional analytical ability with 5+ years of relevant experience. Experience in Fraud Prevention or Risk preferred.
Advanced SQL and coding skills to perform data, profiling, segmentation and aggregation.
Experience with statistical analysis in support of justifying policy recommendations is preferred
Significant experience with large datasets and relational databases preferred.
Hands-on experience with analytics and visualization tools (Excel, GSheets, Python, Tableau, etc.).
Outstanding communication skills with the ability to deftly negotiate, prioritize across technical and non-technical teams, influence decision makers and build consensus with teams.
Detail-oriented with a high degree of accountability, organization and empathy.
Bachelor’s Degree in Quantitative Field or commensurate experience. Master’s degree preferred.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $144,000 - 195,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
TroyIntuit employee"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
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