Position: Web Solution Engineer
Work Hours (Client): Mondays to Fridays, EST
Pay Range: $1200 - $1800/month
Location: Fully Remote
Responsibilities
Assess current technology used and develop steps and processes to improve
Work alongside account management, operations, customer service and data teams to monitor product performance and resolve bugs/issues
Monitor merchant’s international site performance, ensure smooth performance, and take process improvement and Merchants’ feedback, input and requests back to the Product and Engineering teams
Provide ongoing education and technical assistance to internal teams and OpenBorder merchants
Support the Sales and Product teams in introducing OpenBorder solutions to merchants and partner
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